Microsoft Account Problem In Windows 10

Windows 10 is going to be the Microsoft Account Problem In Windows 10. Windows 1 was released in 1985, Windows 2 followed it up in 1988, while Windows 3 came out two years later in 1990.

Windows95 was a milestone as this version of the software lasted over 10 years before being replaced by the NT-based versions and then the brand new XP operating system started boggling computers back in 2001.

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In Microsoft Windows 10, there’s a good chance that problems with user accounts will occur. The issue has persisted from 2016 to 2008 and earlier versions, so it’s something users should watch out for.

“Your Microsoft account has failed to sign in with the information you provided. Sign in to update your password or find out what’s going on with Microsoft account support”.

The last thing we’d want to see is an annoying notification message popping up every time you try to log in or restart your computer. This can get annoying at times, but it’s nothing major just simply follow the steps below.

You may think your password or username is incorrect and that there’s a problem with your Microsoft account, but the error is probably due to something different.

Microsoft account.

I should say that most of the accounts are legitimate and do not have a problem at all. This notification error can crop up for different reasons, and the solution often has to be tried based on trial and error.

In most cases, fixing this issue can be done by disabling Shared Experiences and removing the Microsoft account. Here’s how:

This post will see you how to solve the Microsoft account notification error message and prevent your computer from getting cluttered with unnecessary files.

Fix #1 – Check your Microsoft Account

The first thing to check when you’re not able to log in is whether your account has not become corrupted. It is possible that if you’d used the same Microsoft account on several devices, a problem may have occurred with the logging process.

​The best way to find what you’re looking for is by using a search engine online. Most major internet browsers have them. It’s a quick and easy way to find what you need or even something new just out of curiosity.

  • Is the password working?
  • Is the PIN or login method correct?
  • Do you recognize the devices linked to your account?

Otherwise, you can permanently remove the device, which is not yours.

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Check Apps and Devices Connected

It’s important to identify as many of your devices as possible and make sure you are the one in absolute control of each device. Many people, for example, keep their significant other’s logins and passwords on devices like smartphones, mp3 players and even tablets or laptop computers.

That means your significant other could have a lot more access to your files and information than you might expect. If there is any chance of you getting back together with your ex after divorce,

it would be wise to go through each electronic device and your social media sites and delete all traces of them! This way they can never accuse you later of stalking or invading their privacy ever again.

Microsoft Skype connection is not working for many people who are using Apple products or Macs. It might be the reason for your project or just a minor inconvenience in your daily life that is causing this.

Microsoft Zune, Windows Phone and Microsoft Store apps can directly be linked to your Microsoft account. Be sure that they are all properly connected because in some cases if there is a problem with the connection or with your Microsoft account itself, the store may need to be cleaned out of data.

Microsoft Account Family and Settings

Sometimes it can be confusing trying to sign in from your computer by entering your Microsoft Account information. When this happens, you may get a message that says we can’t sign in to the app because we ran into a problem, the store can get corrupt.

Some services like Microsoft Office 365, Xbox Live, OneDrive, and may use your Microsoft Account. Make sure they are working correctly and without errors.

You might be the organizer or parent of your account and have added some child accounts to your Microsoft family. In order for everything to run completely smoothly, make sure all of the apps on each individual device are updated properly.

If your kid’s game console isn’t updated you’ll be confused about why they can’t play their favourite game. This is also true for their mobile phone. It could actually prevent them from talking to their friends, as well as prevent them from using other apps like messaging services.

Fix #2 – Logout and Login to Microsoft Account

In many cases, you may be using a PIN or hardware key to log in to your Windows 10 computer with a Microsoft account. If this works well, other things that use the same method should work fine as well.

In some cases, these alternative security options may be wrong or corrupt. This can happen if the battery is removed and then re-inserted. Don’t worry though – it’s easy to fix. You need to enter your pin again after restarting your phone.

The easiest solution is to reboot your phone. This can clear up a lot of odd glitches and also resolve deeper issues, especially if the problem first surfaced when your phone was disturbed by an incoming message or call for example. Simply follow the steps provided and this should hopefully solve the problem immediately.

If a reboot does not take care of it you could try factory resetting and then restoring all of your data through a backup.

If you want to know how to remove a Microsoft account, simply scroll down to see the method in detail.

Fix #3 – Remove and Add your Microsoft Account Back [Best Solution]

As an Internet user, you may be familiar with the one account to rule them all – a Microsoft Account. However, not many people are aware of its importance in Windows 10 and how it will bear the brunt of all activities you undertake throughout your operating system. So without further ado, let’s discuss why is having a Microsoft account on your device important.

Microsoft Account

One of the ways is to log in to your Microsoft account through the web interface.

  • Under Devices, you can manage your device.
  • Then you can remove the device from your Microsoft account.
  • Now try adding back your Microsoft account on your Windows 10 desktop or laptop.

Windows 10 desktop or laptop

Is the issue resolved?

Another way is Settings > Accounts > Email & accounts

You can see that your Microsoft account is used by email, calendar and contacts apps. Click your account and then “Manage”.

Once done, click on ‘Remove this account from this device. Please remove it. Otherwise, it may block access to the above apps if not. Then you may add the account again once you complete the steps for removing it given on [previous page] and follow the steps mentioned.


Fix #4 – Windows 10 Update Problem

In some versions of Windows 10, this bad message automatically appears. There is nothing wrong with your account, password, security or login credentials. It’s just a bad message in specific updates regarding the Microsoft account system, but don’t worry because you can easily disable it from appearing. Here’s how you do it.

Apple releases updates to its operating system every other year, but it’s not so easy for Windows PCs. In the latest version for Mac, you don’t have to worry about this happening because Apple has programmed the “asterisk key” – a special keyboard shortcut – to work just like those asterisks.

Read also: Fix Skype Not Working or Opening in Windows 8.1

Fix #5 – Disable Shared Experiences

As we know, Shared Experiences are for cross-device and cross-platform support. It’s up to the individual app developer whether or not they utilize it, but Windows 10 enables it by default so that developers can have a shared experience between platforms.

Product managers have become like bakers. They’re expected to work quickly, and they often don’t get time to fully evaluate their options.

Many Windows 10 users notice the Get Office app is still bothering them with notifications, even after they’ve turned off the Get Office app’s ability to show notifications. In that case, you might want to try this alternative solution.

Fix #6 – Fix It tool of Shared experiences and Troubleshooter tools

If your cross-device feature is enabled, and you’re using an account hosted in Microsoft’s Azure service (e.g. a Hotmail email address or another online service) to sign in, then your Microsoft Account may have been hacked or compromised. Please contact Microsoft’s support team immediately, as they are aware of this issue and are working towards a resolution.

In most cases, you see a “Fix Now” button. Rectify the error using the tool.

Fix Now

Fix Now

Fix Now

If you are successful in this task, then the notification pop-up error also will disappear.


Otherwise, if disabling Facebook’s social plugins one by one does not resolve the issue, you may want to try going down the same route for other scripts – like Google Analytics Scripts perhaps?

The only drawback is that it is an invasive fix that could have an impact on your data collection (counts, events tracking) and it will be hard to troubleshoot when needed.

Another way is to locate and run the Windows Update Troubleshooter tool. This can help determine which updates are currently available to the operating system that you may have missed, or are having problems installing in the first place. Following these instructions can help explain how to proceed going forward.

Fix #7 – Registry Solution

  1. Navigate to the following path –
  2. Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Common\Identity\Identities
  3. Typically 16.0 version is your Office version. It can be 15.0 or 17.0 based on the Office version.
  4. Empty the string value FriendlyName, which has the name given to your Microsoft account.
  5. Export \Identities and save as RemoveFriendlyName.reg
  6. Make a batch file containing this command.
  7. REG IMPORT C:\Users\amvla\Documents\RegImportRemoveFriendlyName.bat
  8. Save the batch file as RegImportRemoveFriendlyName.bat
  9. Open the Task Scheduler using the search box and make this batch file run at logon.



Fix #8 – Uninstalling Apps

When you use a Microsoft account to sign in to some systems and third-party apps, such as Mail, Calendar, Xbox Live and so on, it will ask you if you want to store your password on the device. Though there is no reason to be worried about it (since it’s just your password), sometimes the login won’t go through because of network problems.

Even Microsoft Edge is associated with your Microsoft account. So uninstalling the browser can help sometimes. You also use this to sync your favourites, browsing history etc. If that’s the case, try removing the Edge Profile linked to this account and adding it back again.

By logging in to your Microsoft account, you can download your app purchases. Go to the store through the start menu and tap sign in with a Microsoft account. After this, you’ll be able to log into your app again.

Fix #9 – Disassociate Mobile Devices

With This simple App, you can make your Movies, Games and Internet Surfing Experience Fantastic. Normally it’s out of sight when you connect your Mobile device over a wireless/ wi-fi network.

Just read the options found below to discover how your Smartphone can benefit from this kind of connection. It’s easy to get started by just downloading this app.

To identify the main cause of this issue, try removing all associated mobile devices from your account. If you are unsure how to do that, here’s a step-by-step guide on how to remove a device from your Microsoft account. Please also refer to these instructions if you’re running into problems with an app purchased by another user in your family.

Fix #10 – Use a Local Account or Linux

Microsoft has recently updated the Xbox app for Windows 10, we now use Microsoft Accounts to sign in to the Xbox App, as a result here’s how you can remove it.

Sign in on your device using an account that is not a Microsoft account. Open the newly released “Accounts” page and sign out of any accounts you have signed into the app. Once all other accounts have been removed.

If you’re keeping your personal files, settings, apps and any services separate from business data, then we recommend using a local account. Otherwise, you may need to log in to Skype, exchange or other third-party services such as Office through a Microsoft account. So you have to decide which is best for your situation.

In another case, you might have the double boot option with Windows 10 and Linux. Then, you can safely use Linux to do office and daily tasks and forever leave behind the Microsoft environment.

My Final Thoughts

Although Microsoft Account pop-ups occur for various reasons it’s a good idea to disassociate your account from all applications linked to it before trying anything else.

Then try signing in with your Microsoft Account on your Windows 10 device that is giving you the problem. You can create more than one Sign-in option such as Face, Finger, PIN and Picture Password using the Settings menu within the System options.

Desktop PCs are the most convenient devices to use for work, play and communication. I no longer have to struggle to connect a device with another or download different apps on my phone; everything is all in one place.

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It might be necessary to confirm your account. Please contact the Echo support team directly. Otherwise, you can remove and add your devices from the web interface.